Personal link, no password
Every booking gets a unique link by email (and WhatsApp if available). It opens in the browser: no app, no account.
Technology and automation
Self check-in and Smart Access: a holiday in Palau with no waiting
At Sea Wind Apartments we built custom software that manages your whole stay, from the confirmation email to opening the door. You arrive when you like, let yourself in and always have every detail on your smartphone.
0
apps to download
7
guest area languages
24h
virtual assistant
100%
self check-in
The digital guest area
The heart of the system: a personal page for every booking, from any channel (website, Booking.com, Airbnb, Expedia). Everything is handled from your smartphone in a few minutes, with no waiting and no appointments.
Documents from your smartphone
ID photos uploaded in seconds, with progress always visible in the «To complete» line.
Secure online deposit
Protected payment via Stripe, refunded after check-out, with no cash and no in-person wait.
Automatic notices
Reminders and updates are always sent by email and, in addition, on WhatsApp: nothing gets lost.
7 languages + automatic translation
Italian, English, German, French, Spanish, Dutch and Polish. Other languages are translated automatically.
24h virtual assistant
Answers questions about parking, waste, Wi-Fi, ferries and beaches at any time, and greets guests by name.
Practical info in one tap
Wi-Fi, free parking and waste collection summed up in clear cards, always at hand.
Self check-in in 4 steps
Personal link
Open the link sent by email or WhatsApp. No app to install.
Documents online
Upload your ID photos directly from your smartphone.
Secure deposit
Pay the deposit online by card through Stripe.
Keyless access
Let yourself in using the instructions in your guest area.
Door access and home automation
Every apartment is connected to our access system: permissions switch on and off automatically based on the booking dates, with no keys to hand over.
Electronic access
Entrances managed with latest-generation electronic access systems.
Personal permissions
Each guest receives personal access, valid only for their own accommodation and stay dates.
Keyless access
No appointments and no keys to hand over: you let yourself in with the guest area instructions.
Security first
Access is enabled only for the verified guest and switches off automatically at the end of the stay.
All from your smartphone
The access status is always clear at a glance in your guest area.
Easy for everyone
Guided instructions in several languages, designed even for those who don't love technology.
Frequently asked questions
Do I need to download an app to enter the apartment?
No. Everything works from the personal guest area link, which opens in the browser of any smartphone. No app or account needed.
How do I receive the guest area link?
The personal link always arrives by email and, if you left us your number, on WhatsApp too. Alternatively you can sign in by confirming surname and stay dates, with a code sent to the booking email.
When do I receive the access instructions?
Access instructions appear in the guest area only on arrival day, when the apartment is ready. Before that they stay locked for security.
Can I arrive late in the evening?
Yes. Check-in is independent: once documents and deposit are complete, you can let yourself in even late at night, without waiting for anyone.
How does the deposit work?
It is paid securely online via Stripe directly from the guest area and refunded after check-out, with no cash.
Which languages is the guest area available in?
Italian, English, German, French, Spanish, Dutch and Polish; the assistant also replies in other languages.
Arrive whenever you like, we take care of the rest
Book directly on our website at the best available price.